It happens more than you think
A “suggested edit” from anyone can change your number, hours or address.
Check the profile, not the website
Open Google Maps as a customer. Call the number shown.
See the review page your customers would get
How it worksUndo it from the profile editor
Edit, save, then watch for a week. Repeat edits need an appeal.
The short version
Check weekly. Fix at once. Keep a copy of what is right.